• Call 1 (800) 650-1307 during regular business hours (8:00am - 5:00pm MST), or
  • Send an email describing your issue to support@firsttransfer.com, or
  • Log into your account and send us a Secure Message.


Please do NOT disclose your password or PVQ answer to anyone, including our support team.  We do not need this information to resolve your issue.